Your IT Partner!

Computers. Cyber Security. Email. Networking. Server Hosting. Conferencing. We have it covered.

Technicalities Business IT Solutions

Technicalities is a group of experienced and helpful IT consultants.

Our wide range of expertise includes cyber security, networking, Wi-Fi networks, cloud services, video conferencing and proactive management and support of computers and servers.
We pride ourselves on getting to know and understand our customers so that we can provide them with the right solutions.

Our clients range from small businesses through to businesses of up to 500 staff. Our technicians are highly qualified, well trained and have a proven track record of identifying and fixing problems quickly and efficiently.

IT Support Services, Business IT Solutions, Outsourced IT Support, IT Services Provider, IT Support for Businesses, Professional IT Management, Proactive IT Services, IT Infrastructure Management, IT Outsourcing Services, Full-Service IT Provider

Let Technicalities focus on your IT needs so you can focus on your business.

What We Do

Cyber Security

Using the Australian Cyber Security Centre’s ‘Essential Eight’ recommendations as a baseline, we provide the advice and solutions to better protect our customers against today’s cyber security threats.
This includes Application Control, keeping systems up to date and all your backup needs.

Cloud Services

Technicalities are a Microsoft 365 reseller. We also offer numerous other cloud solutions including hosted servers, backup for Microsoft and Google, cloud backup for PCs and local servers.
Technicalities helps you plan, implement and manage the your move to cloud.

Business Continuity

Keeping your systems running is paramount. We can provide the solutions to lower the downtime should your server or software go down.

Server Hosting

We can manage your on-premise servers, or remove the fuss and host your servers in our enterprise grade environment.

Networking

We can design and configure all your networking needs, from simple switches, to managed security devices and complex network segmentation to better protect your network.

Wireless

Office, warehouse or home, our experts use the latest in modern software tools to design a hassle-free Wi-Fi network to suit your needs and budget, or to troubleshoot and fix problems with your current Wi-Fi network.

Unified Communications

Small office, or large corporation, we setup and configure SIP phone systems, using handsets or mobile phone apps. We can also recommend and install video conferencing systems that help make the most of your conferencing applications such as Teams, Zoom and Webex, no matter the size of your room.

Support Services

All customers of Technicalities have access to our Melbourne based support services team.

Why Choose Technicalities?

Choosing Technicalities as your managed service provider is a strategic decision for enhancing your business operations. With a focus on reliability and excellence, we offer bespoke solutions tailored to meet your unique needs.

Our dedicated team of experts aims to ensure that your IT infrastructure runs smoothly, to enable you to focus on core business activities without the burden of technical complexities. We seek to provide support, proactive monitoring, and rapid response times, minimising downtime and maximising productivity.

Technicalities prides itself on using cutting-edge technology and best practices to deliver superior service. Our commitment to transparency means you will receive clear reporting and regular updates regarding your services, ensuring you are always informed about your IT environment.

Additionally, we prioritise security, implementing robust measures to protect your critical data from potential threats. With Technicalities, you can trust that your business is safeguarded while experiencing seamless service delivery.

Home Solutions

While we’re experts in Business IT, we can also help you improve things at home.

PC, Mac Setup

PC or MAC, Setup is not an issue

Internet Setup

NBN, fibre, whatever the internet type, we can get you online.

Wireless Setup

Setup, configure or fix your home’s wireless network and connect all your devices.

Email Setup

We can setup your email, on your PC, Mac, iPhone or Android.

Printer Setup

We can setup your printer.

Remove Pop-ups

Annoying pop-ups. We can help with removing these from your machine.

iPhone, iPad setup

New iPhone or iPad, we can get it set it up including connection and iCloud backup.

Endpoint Detection & Response

Worried about security on your PC or Mac, we can set you up with EDR.

“The professionalism and level of service provided by Technicalities and in particular Nathaniel was outstanding.”
Andrew Padgham – Owner/Manager Gytech Pty Ltd

Latest News & Articles

Why choose Technicalities as your MSP?

Why choose Technicalities as your MSP? Technicalities is a Managed Service Provider (MSP) that provides a range of IT services to organisations of all sizes. With years of experience in the industry, Technicalities has established itself as a market leader, and reliable MSP. Technicalities is a great MSP for many reasons. We have technical expertise,…

Cybersecurity: Protecting Against Holiday Season Scams

Protecting Against Holiday Season Scams The holiday season is a busy and exciting time for businesses, but it’s also a prime target for cybercriminals. Increased online shopping, end of year invoices, and holiday promotions create the perfect storm for phishing emails, fake delivery notifications, and social engineering attacks. For small and medium-sized businesses, a single…

Unlocking Productivity: 5 Ways to Get More from Microsoft 365

Most businesses only scratch the surface of Microsoft 365, using it for email and documents while overlooking powerful tools that boost productivity. From Teams and Power Automate to Power BI, OneDrive, and Copilot, discover five ways to get more from your subscription and transform the way your business works.

Australia’s Social Media Ban for Under 16s

Australia stands on the verge of a sweeping transformation in the way its youngest citizens interact with social media. As lawmakers debate a groundbreaking proposal to ban under-16s from major platforms, the nation wrestles with questions of safety, freedom, and technological change. With industry players, educators, and families all having a stake in the outcome, the months ahead promise robust public discussion and policy innovation. The ultimate challenge will be to protect children from online harms while empowering them to navigate an increasingly digital world with confidence and resilience.

Our Partners

We only partner with the very best solution providers on the planet.