Your IT Partner!

Computers. Cyber Security. Email. Networking. Server Hosting. Conferencing. We have it covered.

Technicalities is a group of experienced and helpful IT consultants

Our wide range of expertise includes cyber security, networking, Wi-Fi networks, cloud services, video conferencing and proactive management and support of computers and servers.

We pride ourselves on getting to know and understand our customers so that we can provide them with the right solutions.

Our clients range from small businesses through to businesses of up to 500 staff. Our technicians are highly qualified, well trained and have a proven track record of identifying and fixing problems quickly and efficiently.

Let Technicalities focus on your IT needs so you can focus on your business.

What We Do

Cyber Security

Using the Australian Cyber Security Centre’s ‘Essential Eight’ recommendations as a baseline, we provide the advice and solutions to better protect our customers against today’s cyber security threats.

Cloud Services

Microsoft 365, cloud backup, moving from on-premise servers to the cloud?
Whatever your requirement, Technicalities helps you plan, implement and manage the move to cloud. Aside from extensive experience with the major public cloud providers, we also offer customers the option to host their applications in our own private cloud.

Business Continuity

Keeping your systems running is paramount. We can provide the solutions to lower the downtime should your server or software go down.

Server Hosting

We can manage your on-premise servers, or remove the fuss and host your servers in our enterprise grade environment.

Networking

We can design and configure all your networking needs, from simple switches, to managed security devices and complex network segmentation to better protect your network.

Wireless

Office, warehouse or home, our experts use the latest in modern software tools to design a hassle-free Wi-Fi network to suit your needs and budget, or to troubleshoot and fix problems with your current Wi-Fi network.

Unified Communications

Small office, or large corporation, we setup and configure SIP phone systems, using handsets or mobile phone apps. We can also recommend and install video conferencing systems that help make the most of your conferencing applications such as Teams, Zoom and Webex, no matter the size of your room.

Support Services

All customers of Technicalities have access to our Melbourne based support services team.

Why Technicalities?

Approach
Our advice isn’t about selling our customers products, but rather focuses on getting a true understanding of the customer’s environment and how their employees use technology every day. Our goal is to use technology to help your business operate at its optimum.

Personnel
Technicalities has a small but experienced team of engineers who provide IT consulting services to our customers. Our engineers have worked with businesses of all sizes, across all industries. This gives them the knowledge and skills to assist a wide range of customers.

Training
We have a focus on training to keep our engineers up to date with the latest technologies and products for optimising your IT experience, improving our support and securing your network. Our company value of continuous improvement drives us to keep getting better.

Focus
Our main focus is to allow you to focus on what you do best, run your business. We recommend and setup the best, within budget, solutions to keep your business safe and running around the clock.

Cyber Crime
While our hope is that you never need us, there has been an incredible growth with cyber crime in recent years. The security of your network and data is paramount. A simple ransomware attack has the potential to grind your business to a halt. Our team stays up to date with the latest threats and the best solutions to mitigate your chances of falling victim to these attacks.

Home Solutions

While we’re experts in Business IT, we can also help you improve things at home.

PC, Mac Setup

PC or MAC, Setup is not an issue

Internet Setup

We can get you online.

Wireless Setup

Setup, fix and connect your devices to your home’s wireless network.

Email Setup

We can setup your email, on your PC, Mac, iPhone or Android.

Printer Setup

We can setup your printer.

Remove Pop-ups

Annoying pop-ups. We can help with removing these from your machine.

iPhone, iPad setup

New iPhone or iPad, we can get it set it up including connection and iCloud.

Anti Virus Protection

Worried about security on your PC or Mac, we can set you up with Anti Virus.

“The professionalism and level of service provided by Technicalities and in particular Nathaniel was outstanding.”
Andrew Padgham – Owner/Manager Gytech Pty Ltd

Latest News & Articles

Why choose Technicalities as your MSP?

Technicalities is a Managed Service Provider (MSP) that provides a range of IT services to organisations of all sizes. With years of experience in the industry, Technicalities has established itself as a reliable and efficient MSP. In this article, we will explore some of the reasons why Technicalities is a great MSP. In conclusion, Technicalities…

Callback Phishing Avoids Filters

A new form of phishing is appearing and it has the ability to avoid email filtering programs. Phishing is the fraudulent practice of sending emails or other messages purporting to be from reputable companies in order to entice individuals to reveal personal information, such as passwords and credit card numbers. Unlike traditional phishing, callback phishing…

Application Whitelisting

In today’s digital age, application whitelisting has become an increasingly popular security measure. Application Whitelisting is a security technique that enables only authorised applications to run on a computer system while preventing all other applications from running. The concept behind application whitelisting is simple: Rather than trying to block every potential threat, you simply allow…

Our Partners

We only partner with the very best solution providers on the planet.