MSP Archives - Technicalities

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Copilot Wave 4: In Plain English

Share Microsoft 365 Copilot Wave 4, Explained in Plain English October 2026  ·  By Eyal Geiger, Technicalities The short version Microsoft has announced a big Copilot update with three new pieces: Home, Code, and Autopilot. Most of it is early access only right now, so almost nobody needs to do anything today. The useful part…
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Most “Human Verification” Popups Are Real. This One Style Isn’t

Share Scam Alert Most “Human Verification” Popups Are Real. This One Style Isn’t. September 2026  ·  By Eyal Geiger, Technicalities The short version A scam called ClickFix dresses itself up as a normal “prove you’re not a robot” check, then talks you through pressing Windows+R, Ctrl+V, and Enter. No CAPTCHA has ever needed that. Those…
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You’ve Been Compromised: What Next?

Share Incident Response You’ve Been Compromised. Here’s Exactly What to Do Next. September 2026  ·  By Eyal Geiger, Technicalities The short version The order matters more than the speed. Lock down whatever was accessed first, work out what was actually exposed, then report it and tell the people who need to know. Most of the…
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Buying a Business PC?

Share Hardware & Devices Buying a Business PC? Windows’ Built-In AI Just Changed the Spec Sheet. September 2026  ·  By Eyal Geiger, Technicalities The short version AI isn’t an optional extra on a new PC anymore. It’s built into Windows 11 itself, running in the background whether you use it or not. That changes what…
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MFA Is not Just a Code on Your Phone. Here is the Full Picture

Share Cyber Security Basics MFA Isn’t Just a Code on Your Phone. Here’s the Full Picture. September 2026  ·  By Eyal Geiger, Technicalities The short version Multi-factor authentication blocks the vast majority of account attacks, but the term covers a lot of ground. SSO, SAML, trusted devices, and Windows Hello all solve a different part…
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Still Reusing Passwords? Here’s the Two-Minute Fix

Share Cyber Security Basics Still Reusing Passwords? Here’s the Two-Minute Fix. September 2026  ·  By Eyal Geiger, Technicalities The short version Most breaches still come down to something simple: weak or reused passwords. A password manager solves this almost completely, and it takes far less effort than most people assume. It’s one of the cheapest,…
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Your Privacy Act Exemption Is Shrinking. Here’s What’s Actually Changing

Share Compliance & Privacy Your Privacy Act Exemption Is Shrinking. Here’s What’s Actually Changing. September 2026  ·  By Eyal Geiger, Technicalities The short version Australia’s Privacy Act is being rewritten in stages. Some changes are already law, more land by December 2026, and the small business exemption many owners rely on is being worn away…
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That Apple Security Call Is Fake

Share Scam Alert That “Apple Security” Call Is Fake. The Code It Wants Is Real. September 2026  ·  By Eyal Geiger, Technicalities What happened We recently received an automated call claiming to be from “Apple’s iCloud Security Department,” warning of a pending phone number change from Nizhny Novgorod, Russia, and asking us to press 1…
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AI Usage Guidelines for Your Business

AI in the Workplace AI Usage Guidelines for Your Business September 2026  ·  By Eyal Geiger, Technicalities Artificial intelligence tools are becoming part of everyday working life. Your team is almost certainly already using them to draft emails, summarise documents, research topics, and speed up repetitive tasks. This is not a problem. AI genuinely helps…
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Instagram Has Dropped Encryption on DMs

Share Privacy & Security Instagram Has Dropped Encryption on Your DMs. Here’s What That Actually Means. June 2026  ·  Technicalities What happened As of 8 May 2026, Meta removed end-to-end encryption from Instagram direct messages. Every conversation you have on Instagram — personal or professional — can now be accessed by Meta. If you or…
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